Welcome to Lagak Game Studio Support!

Experiencing lag can be frustrating. First, ensure your device meets the minimum specifications listed in our 'System Requirements' section for the specific game. Common solutions include lowering in-game graphics settings (resolution, texture quality, shadows), updating your graphics card drivers and operating system, closing unnecessary background applications consuming resources, and ensuring a stable internet connection for online games. Our Knowledge Base contains more detailed performance optimization guides for each title.

Frequent crashes often point to software conflicts or outdated drivers. Please ensure your operating system, graphics drivers, and other essential system drivers are fully updated. If you're playing on a platform like Steam, try verifying the integrity of game files. Overheating can also cause crashes, so check your system's cooling. If problems persist after these steps, please submit a support ticket including your system specifications and any crash log files generated by the game. You can find information on locating crash logs in our Knowledge Base.

If you've forgotten the password for your Lagak Game Studio account, look for a 'Forgot Password?' or 'Reset Password' link on the game's or our website's login screen. This will typically guide you through a process of verifying your email address to set a new password. For accounts managed by third-party platforms (like Steam, Apple ID, Google Play), you'll need to use their respective password recovery mechanisms. We do not have access to reset passwords for these external platform accounts.

For Lagak Game Studio specific accounts, you can usually update your registered email address within your account profile settings, accessible after logging in on our main website or through specific game launchers where applicable. Ensure you have access to both your old and new email addresses for verification purposes. If you encounter any difficulties or no longer have access to your old email, please contact our support team directly by submitting a ticket for assistance with identity verification and email change.